Here you’ll find downloads and resources to help you plan your benefits enrollment.
Download our comprehensive benefits guide to learn more about the available options and how they can benefit you.
Find in-network doctors, access Lantern to plan your procedure, locate dentists or eye doctors.
If you work an average of 30 or more hours per week, you are eligible for medical, dental and vision benefits. You must work an average of 35 or more hours per week to be eligible for most other benefits, such as disability, Supplemental Life and AD&D. Please see your Benefits Guide for more details on eligibility.
We know that you may have questions about your benefits. That’s why the Retail Benefits Helpline is here to help you! The Retail Benefits Helpline offers you a variety of services. The benefits helpline will help you:
We have created a variety of communication materials to help you learn about the benefit programs. This site is a great online resource. In addition to these FAQs, you'll find other helpful information here like a learning video, a recording of the enrollment meeting, the Medical Match Up interactive feature that can help you see which medical plan could be right for you and your family.
Collective Health is the medical plan claims administrator. You will continue to utilize the BCBS network of providers. When you have a question, need to file a claim, or search for a doctor, you will contact Collective Health. Representatives will answer your questions and assist you as needed.
To find an in-network doctor visit bcbstx.collectivehealth.com or call 1-855-399-5599.
When you need a scan, surgery or similar kind of care, the Prior Authorization review provides a comprehensive evaluation of your doctor’s treatment plan. Watch the video now to learn more.
We know that you may have questions about your benefits. We’re here to help you! The Benefit Advocate Center offers you a variety of services. When you have a question, need to file a claim, or search for a doctor, you will reach out to Collective Health.
Have claims or medical plan questions? Collective Health is here to help.
7:00 a.m. - 6:00 p.m. Central time
